Dónal O'MahonyStrategy, design and hands-on delivery.
These case studies across B2B SaaS, IoT and AI Products cover the work, the decisions I made, the people who made it happen.
VP of Product Design & Research, Contentful · Senior Director of UX Design, Content & Research, Verizon Connect · Head of Product Design & Research, Canto
CONTENTFUL · 2025AI Actions & Automations
Building AI into the content workflow at Contentful
A small, carefully selected team turned a 2024 side project into the core of Contentful's 2025 AI Platform. The team built AI into the content workflow itself.
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Verizon Connect · 2020 to 2022The evolution of the AI dashcam
From a hackathon entry to a system drivers trust
A hackathon idea became a video safety product. Research and a major redesign built customer trust. The driver-facing AI dashcam then saved a life in its first week.
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Verizon Connect · 2018 to 2020FrictionlessProduct led growth
The customer journey from cold call to self-serve
We rebuilt the whole small-business journey, from awareness to support. The result was a 9-minute median online purchase, self-install reaching active use in about a week, and 30% fewer setup support calls.
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HOUGHTON MIFFLIN HARCOURTDesigning for brutally honest feedback
The Curious George app suite
A suite of learning apps for children who could not yet read. Gesture-led design, universal design as the brief, and a research practice built on watching rather than asking.
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PERSONAL PROJECT · SOLO BUILDER · 2026Jelly Map App
Swimming conditions intelligence, from predictive modelling and live swimmer sightings
A question asked at every slipway, turned into a native iOS app. Two prediction models, live swimmer sightings, 39 swim spots. Researched, designed, built and shipped solo.
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