
Dónal O'MahonyStrategy, design and hands-on delivery.
Head of Product Design & Research at Canto. Previously VP of Product Design & Research at Contentful and Senior Director of UX at Verizon Connect.
Selected work

ContentfulAI Actions & Automations
A design sprint that became the core of Contentful's AI Platform.
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Verizon ConnectEvolution of the AI dashcam
From a hackathon entry to a system drivers trust. It saved a life in its first week.
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Verizon ConnectFrictionless: product led growth
Purchase time cut from 2 days to a self-serve 9 minutes.
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Houghton Mifflin HarcourtThe Curious George app suite
Learning apps for children who could not yet read. Apple Hall of Fame.
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Personal projectJelly Map App
Two prediction models and live sightings. Designed, built and shipped solo.
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CantoHead of Product Design & ResearchCase study coming soon
Agentic-first platform redesign, a machine-readable design system and an AI-PDLC transformation.
ContentfulVP of Product Design & Research
Design through the shift from a developer-first headless CMS to an AI-powered platform for marketers.
Verizon ConnectSenior Director of UX Design, Content & User Research
UX for AI dashcams, self-serve growth, and a research practice built from zero.
Houghton Mifflin HarcourtDirector of UX & Design
Award-winning learning apps used by millions of children.
VerizonVerizon Connect
9 minfrom 2 days
Time to buy / self‑serve
ContentfulContentful
4/5from 2.5
Score from non-tech users
VerizonVerizon Connect
50from −25 to +25
Compliance app NPS
HMHHMH
1 millionin the first month
App downloads